Definitions of Usability: ISO 9241-11 and Nielsen's Quality Components
Two apps can do exactly the same things, and one of them still wins every customer.
What this unit covers
Unit 3: Usability Concepts and Design Principles
- 1 Definitions of Usability: ISO 9241-11 and Nielsen's Quality ComponentsTwo apps can do exactly the same things, and one of them still wins every customer. · 12 min
- 2 Nielsen's Ten Usability HeuristicsTen rules of thumb that can catch most usability problems before a single user ever complains. · 13 min
- 3 Shneiderman's Eight Golden Rules of Interface DesignEight rules from one of the founders of the field, still pinned above many designers' desks decades later. · 11 min
- 4 Norman's Principles of Interaction DesignWhy some doors need a sign that says PUSH, and what that sign is quietly confessing about the design. · 13 min